Trade Service Restrictions

Shipping Policy – Service Restrictions

There are restrictions to certain services outlined below:

1. Battery fitting service

1.1 This service is priced at £8.33 exc. VAT.

1.2 This service covers most vehicles provided the battery is easily accessible, i.e. Under the car bonnet.

1.3 Service provided in our workshop only.

1.4 If not, there will be a surcharge of £20.83 exc. VAT.

1.4 This service does not cover motorcycles or boats.

2. Refrigeration disposal service

2.1 A fee of £83.33 exc. VAT will be charged for the safe disposal of your old refrigerator.

3. Delivery to UK Mainland customers

3.1 This service applies to the following postcodes and is charged at the appropriate rate. AL, B, BA, BB, BD, BH, BL, BN, BR, BS, CA, CB, CF, CH, CM, CO, CR, CT, CV, CW, DA, DD, DE, DG, DH, DL, DN, DT, DY, E, EC, EH, EN, FK, FY, G, GL, GU, HA, HD, HG, HP, HR, HU, HX, IG, IP, KT, KY, L, LA, LD, LE, LL, LN, LS, LU, M, ME, MK, ML, N, NE, NG, NN, NP, NR, NW, OL, OX, PE, PO, PR, RG, RH, RM, S, SA, SE, SG, SK, SL, SM, SN, SO, SP, SR, SS, ST, SW, SY, TA, TD, TF, TN, TQ, TS, TW, UB, W, WA, WC, WD, WF, WN, WR, WS, WV and YO.

4. Delivery to Northern Ireland

4.1 In accordance with the UK Internal Market Scheme, all deliveries to Northern Ireland must be dispatched with a completed Declaration Form by the recipient, confirming whether the goods are to remain within the United Kingdom and are therefore “Not at Risk”. For any queries, please contact our sales team at sales@batsol.co.uk.

5. Next working day delivery

5.1 We must receive your order before 2:30pm to qualify for next working day delivery.

5.2 This service depends on stock and courier availability.

5.3 This service only applies to Mainland UK addresses with the following postcodes. AL, B, BA, BB, BD, BH, BL, BN, BR, BS, CA, CB, CF, CH, CM, CO, CR, CT, CV, CW, DA, DD, DE, DG, DH, DL, DN, DT, DY, E, EC, EH, EN, EX, FK, FY, G, GL, GU, HA, HD, HG, HP, HR, HU, HX, IG, IP, KT, KY, L, LA, LD, LE, LL, LN, LS, LU, M, ME, MK, ML, N, NE, NG, NN, NP, NR, NW, OL, OX, PE, PL, PO, PR, RG, RH, RM, S, SA, SE, SG, SK, SL, SM, SN, SO, SP, SR, SS, ST, SW, SY, TA, TD, TF, TN, TQ, TR, TS, TW, UB, W, WA, WC, WD, WF, WN, WR, WS, WV and YO.

6. Palletised Delivery.

6.1. Please be advised that any individual item that falls over a total volumetric weight of 30kg will require a palletised delivery method.  This will need to be purchased at the checkout process.  Please be aware that any items that require palletised delivery but have not been purchased with palletised delivery will be unable to be shipped until delivery has been purchased.

7. Worldwide Delivery

7.1 Worldwide delivery is available on a quotation basis.

7.2 If you wish to proceed with a Worldwide Delivery, please contact us on 01752 656270 or email sales@batsol.co.uk for a quote.

8. Trade Order Processing

8.1 All orders placed will be confirmed as accepted via an Order Confirmation email.

8.2 All confirmed orders have a grace period of 24 hours from submission of the Order Confirmation. No charges will be raised if the order is received in this time.

8.3 Any cancellation requested outside of the 24-hour grace period will be liable for a restocking fee of 10% of the order value, along with the value of any stock recovery costs if the goods have been dispatched.

8.4 Where additional costs are raised due to exporting goods from the UK, please note that these costs will be passed to yourself as the customer at point of delivery. Any additional costs that are raised after the goods have been dispatched, such as import fees generated after the goods have arrived in a country outside of the UK, are the responsibility of the customer. Batteries and Solar Ltd take no responsibility for any import/export fees generated on an order after the goods have been dispatched.

Credit Facilities and Debt Management

To ensure a transparent credit facilities management process, please find the below outline of how our credit facilities are allocated to Trade Customers, along with our Debt Management process.

1. Credit Facilities Provision

1.1 All Trade Customers can apply for Credit Facilities with Batteries & Solar Ltd. These credit facilities are provided and managed by Batteries & Solar Ltd.

1.2 Any company applying for Credit Facilities will be subject to a credit check via Creditsafe. The report generated by Creditsafe will be reviewed by our directors who will then grant credit facilities based on the report recommendations. Any credit facility provision is at the sole discretion of the Batteries & Solar Ltd Directorship, and we withhold the right to revoke these facilities at any time.

1.3 All credit is personally liable against the relevant authority within the company applying for the account and not the limited company.

1.3 Upon successfully being granted Credit Facilities, your account will be allocated the agreed credit limit, allowing you to purchase goods on credit. Credit Accounts are on a default payment schedule of 30 days End of Month.

2. Debt Management and Debt Resolution.

2.1 Trade Accounts with Credit Facilities are on a default payment schedule of 30 days End of Month, unless otherwise agreed or stated. All Trade Accounts without Credit Facilities are on a pay as you go payment schedule.

2.2 If your account falls outside of these terms, the account will be deemed as overdue. Upon falling overdue our Accounts Department will issue a statement and email advising of the overdue status. You will have seven (7) days to clear the overdue balance before this process escalates. During this time, we ask that you contact us to arrange payment or if you are facing financial difficulty, we can look to arrange a repayment schedule.

2.3 After your account has been overdue for more than seven (7) days, you will receive a further Statement and Final Warning Letter; your account at this stage will also be placed on hold. After more than fourteen (14) days overdue, you will receive an Advisement of Legal Action letter. After more than twenty-one (21) days overdue, your account will be passed over to our Debt Collections team who will then attempt to contact you to discuss further actions.

2.4 Please be aware that all debt collection, court costs or legal advisory costs associated with the recovery of unpaid monies will be charged to you as the customer.

3. Payment and Payment Methods

3.1 While we make every effort to ensure as many payment methods as possible, please be aware that from January 1^st, 2024, we will no longer be accepting payment by Cheque.

3.2 Payments can be made in the following ways: BACS Payment, Card Payment, Cash

Our bank details are as follows:

Bank Details: Sort Code: 53 61 44 - Acct No. 68665571
VAT No. GB253191124
EORI: GB253191124000
IBAN: GB45NWBK53614468665571
BIC: NWBKGB2L

4. Removal of Credit Facilities

4.1 By the Customer: If you no longer require your credit facility, you can remove this service at any time by clearing any used credit, and then requesting the removal in writing to accounts@batsol.co.uk.

4.2 Any account that falls into unpaid arrears for 3 months in a row, or receives legal action from our debt collection team, will be advised in writing that the credit facility has been revoked from their account. You may reapply at any time after the arrears on the account have been cleared.